Contact details
For example your name, email address, phone number, WhatsApp message and any other details you provide when you get in touch.
Privacy policy NNorthHarp
Careful with your personal data
NNorthHarp processes personal data carefully and only when necessary for contact, intake, support, parenting advice, administration, security or legal obligations.
Data controller
Who is responsible for your data
NNorthHarp is the data controller for the processing of personal data described in this privacy policy.
NNorthHarp
Bullewijkpad 3
1101CV Amsterdam
Email: info@nnorthharp.nl
Phone / WhatsApp: 06 18733841
What this policy covers
- Contact via website, email, phone or WhatsApp
- Initial no-obligation introductory meetings
- Outreach support and parenting advice
- PGB or Wlz-related coordination
- Administration, appointments and necessary communication
- Website visits, security and server logs
Personal data
What data NNorthHarp may process
Support question information
During contact or intake you may share information about the situation, support needed, parenting questions, family circumstances or practical daily challenges.
Guidance data
Once support begins, data needed for appointments, goals, progress, evaluation and necessary coordination may be processed.
Administrative data
For example data required for invoicing, administration, accountability, legal obligations or business correspondence.
Special categories of data
In some situations, information about health, development, behaviour, care needs or support may arise. This information is handled with extra care and restraint.
Technical data
When you visit the website, technical data such as IP address, browser information, date and time of visit and server logs may be processed.
Purposes and legal grounds
Why personal data is processed
NNorthHarp only processes personal data for clear and appropriate purposes. Data is not used for purposes other than those for which it was provided, unless a valid legal ground applies.
- Responding to enquiries by email, phone or WhatsApp
- Scheduling and conducting an introductory meeting
- Assessing whether support is a suitable fit
- Delivering outreach support or parenting advice
- Managing appointments, goals and evaluations
- Administration, invoicing and legal obligations
- Handling privacy questions, complaints or rights requests
- Security, maintenance and proper functioning of the website
GDPR legal grounds
Processing may take place on the basis of consent, performance of a contract, a legal obligation, legitimate interest or where processing is necessary for careful support and coordination.
Questions about a specific processing activity? Get in touch at info@nnorthharp.nl.
Sharing and retention
Who data may be shared with and how long it is kept
Only when necessary
NNorthHarp does not share personal data without reason. Data is only shared when needed for support, administration, legal obligations, security or when you give your consent.
Involved professionals or organisations
If coordination with school, a care provider, the municipality, a referrer or other parties is necessary, this is done carefully and, where applicable, in consultation with you.
Service providers
For website management, hosting, email, administration or security, technical service providers may be used. Data processing agreements are put in place where required.
Retention periods
Personal data is not kept longer than necessary for the purpose for which it was collected, unless a statutory retention period, administrative obligation or careful accountability requires longer retention.
Practical retention guidelines
- Contact requests: for as long as needed to respond and follow up
- Administrative data: in line with fiscal and legal obligations
- Guidance data: for as long as needed for support, careful record-keeping and accountability
- Server logs: as briefly as possible, appropriate to security and maintenance needs
Security and website
How data is protected and how the website handles data
Controlled access
Personal data is only accessible to the extent required for contact, support, administration, privacy questions, complaints handling or website management.
Technical security
The website uses secure connections and appropriate technical measures to prevent misuse, loss or unauthorised access as much as possible.
Website visits and cookies
When you visit the website, technical data may be processed for the functioning, security and maintenance of the site. NNorthHarp does not use personal data to build advertising profiles.
Data breaches
If a data breach occurs despite precautions, an assessment will be made of the steps needed and whether notification to those affected or to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) is required.
This website may contain links to external websites. NNorthHarp is not responsible for the privacy practices of those external sites.
Children and young people
Privacy when working with children and young people
Because NNorthHarp also works with children, young people, parents and families, information about minors may arise. This information is handled with particular care.
Where relevant, consideration is given to parents, legal guardians, age, level of independence, consent and what is appropriate and careful within the support context.
Practical care principles
- Only processing what is strictly necessary
- Explaining clearly why information is needed
- Handling sensitive information with restraint
- Coordinating with others only when appropriate and necessary
- Taking age, parents or guardians and independence into account
Your rights
Your rights under the GDPR
Right of access
You can ask what personal data NNorthHarp holds about you.
Right to rectification
You can ask for data to be corrected if it is inaccurate or incomplete.
Right to erasure
You can ask for personal data to be deleted, unless there is a reason why it must still be kept.
Right to restriction or objection
In certain circumstances you can ask for processing to be restricted or object to the processing of your data.
Right to data portability
Where applicable, you can ask to receive your data in a portable format.
Right to withdraw consent
If processing is based on your consent, you can withdraw it at any time. This does not affect processing that took place before withdrawal.
Submit a privacy request
To exercise your rights, send a message to info@nnorthharp.nl. NNorthHarp may ask you to verify your identity so that data is not passed on to the wrong person.
You can also lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you feel your privacy request has not been handled properly.
No profiling
No automated decision-making or advertising profiles
NNorthHarp does not make decisions about support through fully automated processing. Personal data is also not used to build advertising profiles or to target visitors based on tracking.
Questions or complaints
Questions about privacy or data processing?
Questions about this privacy policy or about how NNorthHarp handles your data? Send an email and the question will be answered clearly and carefully.
If your concern cannot be resolved directly, you can also contact the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
Updates
Changes to this privacy policy
NNorthHarp may update this privacy policy when services, the website, legislation or working methods change. The most recent version is always published on this page.
Last updated: August 2026.
Frequently asked questions
Questions about privacy
What personal data does NNorthHarp process?
NNorthHarp may process contact details, information about the support question, guidance data, administrative data and technical website data when needed for contact, intake, support, administration, legal obligations or security.
Why does NNorthHarp process personal data?
Personal data is processed to respond to enquiries, schedule an introductory meeting, deliver outreach support or parenting advice, manage appointments and administration, handle privacy or complaints requests and keep the website running securely.
On what legal grounds is personal data processed?
Processing may take place on the basis of consent, performance of a contract, a legal obligation, legitimate interest or where careful support and coordination make processing necessary within the applicable privacy rules.
How long does NNorthHarp keep personal data?
Personal data is not kept longer than necessary for the purpose for which it was collected, unless a statutory retention period, administrative obligation or careful accountability requires longer retention.
What privacy rights do I have?
You can request access to, correction of or deletion of your personal data, restriction of processing, data portability or object to processing. You can also withdraw previously given consent. Send your request to info@nnorthharp.nl.
Does NNorthHarp share personal data with others?
NNorthHarp only shares personal data when necessary for contact, support, administration, legal obligations, security or carefully coordinated collaboration, and only with consent or under appropriate agreements where required.